Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from this website.

Company Information:

Pax Retail Limited
27, Triq G. Grech Delicata, Birkirkara, BKR 4467, Malta
Company No: C 108495
VAT No: MT31044402

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device (“Device Information”).

We also collect information about your browsing behaviour, including pages visited, referral sources, and interactions.

When you make a purchase, we collect:
- Name
- Billing address
- Shipping address
- Email address
- Phone number

(“Order Information”)

Payment Information

We do not store or process your payment card details. Payments are securely processed by third-party payment providers, including Trust Payments. Please refer to their privacy policy for more information on how your data is handled.

How We Use Your Information

We use your information to:
- Process and fulfil orders
- Communicate with you
- Provide order confirmations and invoices
- Detect and prevent fraud
- Improve our website and services
- Send marketing communications (only where consent is given)

Legal Basis for Processing (GDPR)

We process your data based on:
- Contractual necessity (to fulfil orders)
- Legal obligations (e.g. accounting/tax)
- Legitimate interests (fraud prevention, site improvement)
- Consent (marketing communications)

Sharing Your Information

We may share your data with:
- Payment processors (e.g. Trust Payments)
- Shipping providers
- IT and hosting providers
- Legal authorities where required

Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined above, including legal, accounting, or reporting requirements.

Your Rights

If you are an EU resident, you have the right to:
- Access your data
- Request correction
- Request deletion
- Restrict or object to processing

To exercise your rights, contact us using the details below.

Cookies

We use cookies to improve your browsing experience and analyse site traffic. You may control or disable cookies through your browser settings.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

Changes

We may update this policy from time to time.

Contact Us

Email: ufuk.kocak@paxmalta.com
Address: Pax Retail Limited, 27 Triq G. Grech Delicata, Birkirkara, Malta